Phew. I'm back.
It's been a long 10 days or so, all to do with BT broadband....it's finally working, but at a price: it wiped my hard drive. I'm going to push them for a refund on my first months bill and some sort of goodwill payment to cover the sheer nightmare of the whole process. If there's anyone out there contemplating broadband, you might want to think carefuly before gravitating towards BT.